Privacy Policy / Data Protection Statement

The protection of your personal data is of great importance to us. In this privacy policy, we inform you, in accordance with the General Data Protection Regulation (GDPR), about the type, scope, and purpose of the processing of personal data via our website.

1. Responsible Person

Scentora BV
Commercial Register Number: 97491381
Kanaalpark 140
2321 JV Leiden
Netherlands

Email: info@scentros.com

2. Hosting & Content Management System (WordPress)

Our website is managed using the WordPress content management system. When you visit our website, our hosting provider automatically collects server log files.

The following data can be processed:

• IP address
• Date and time of access
• Browser type and version
• Operating system
• Referrer URL

This processing is carried out to ensure the security and stability of the website and to optimize our services (Art. 6 para. 1 lit. f GDPR).

3. Processing of Personal Data

We only process personal data if this is legally permissible or if you have given us your explicit consent.

This can include the following data:

• First and last name
• Billing and delivery address
• E-mail address
• Phone number (optional)
• Payment details
• IP address
• Order and transaction data

4. Purposes of Data Processing

Your personal data will be processed for the following purposes:

• Processing and delivery of orders
• Payment processing
• Customer service and support
• Fulfillment of legal obligations
• Analysis and improvement of our website
• Marketing and advertising (only with consent)

5. Legal Basis

The processing of personal data is based on Article 6 of the GDPR, in particular:

• Article 6 paragraph 1 letter b GDPR (performance of a contract)
• Article 6 paragraph 1 letter c GDPR (legal obligation)
• Article 6 paragraph 1 letter f GDPR (legitimate interest)
• Article 6 paragraph 1 letter a GDPR (consent)

6. Disclosure of Data to Third Parties

To provide our services, we may share personal data with third parties, in particular with:

• Payment service providers
• Shipping and logistics partners
• IT, hosting and security service providers
• Marketing and analytics platforms (such as Google and Meta, only with consent)

Data processing agreements may be concluded with these parties.

7. Cookies & Consent Management

Our website uses cookies.

• Functional and technically necessary cookies are set on the basis of Art. 6 para. 1 lit. f GDPR.
• Analytics and marketing cookies are only set after you have given your explicit consent via our cookie banner.

For more information, please see our cookie policy.

8. Analysis and Tracking Tools

With your consent, we use analytics and tracking tools, including:

• Google Analytics
• Meta (Facebook) Pixel

The processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR (consent).

9. Contact

When you contact us via email or contact form, your data will be stored to process your request.

This data will not be shared with third parties without your consent.

10. Retention Periods

We do not store personal data for longer than is necessary for the purposes for which it was collected, unless a legal obligation to retain it requires otherwise.

11. Your Rights

You have the right to:

• Information about your personal data
• Correction of inaccurate data
• Deletion of your data
• Restriction of processing
• Data portability
• Objection to the processing
• Revocation of your consent

You can contact us about this at info@apexia-cosmetics.com.

12. Right of Appeal

You have the right to lodge a complaint with the Dutch Data Protection Authority or another competent supervisory authority.

13. Data Security

We take appropriate technical and organizational measures to protect your personal data from loss, misuse, unauthorized access, or unwanted disclosure.

14. Changes to this Privacy Policy

We reserve the right to amend this privacy policy at any time. The most current version can always be found on our website.