{"id":33,"date":"2026-03-04T07:28:58","date_gmt":"2026-03-04T07:28:58","guid":{"rendered":"https:\/\/blanchedalmond-herring-354317.hostingersite.com\/?page_id=33"},"modified":"2026-03-04T07:33:30","modified_gmt":"2026-03-04T07:33:30","slug":"right-of-withdrawal","status":"publish","type":"page","link":"https:\/\/scentros.com\/?page_id=33","title":{"rendered":"Right of withdrawal"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"33\" class=\"elementor elementor-33\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-ddda61d e-flex e-con-boxed e-con e-parent\" data-id=\"ddda61d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b282fb1 elementor-widget elementor-widget-wd_text_block\" data-id=\"b282fb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h2>Scentora BV<\/h2><p>You have the right to withdraw from this contract within <strong>fourteen (14) days<\/strong> without giving any reason, unless the right of withdrawal is excluded by law.<\/p><h2>Cancellation Period<\/h2><p>The cancellation period is <strong>14 days<\/strong> from the day on which you or a third party named by you (who is not the carrier) have taken possession of the goods.<\/p><h2>Exercising the Right of Withdrawal<\/h2><p>To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract within the withdrawal period by means of a clear statement, for example by email to:<\/p><p><a href=\"mailto:info@scentros.com\">info@scentros.com<\/a><\/p><p><strong>Please provide the following information, if possible:<\/strong><\/p><ul><li>Your name<\/li><li>Your order number<\/li><li>The product you wish to cancel<\/li><\/ul><p>To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the deadline expires.<\/p><h2>Consequences of the Revocation<\/h2><p>In the event of a valid cancellation, we will refund all payments received from you, except for additional shipping costs incurred because you chose a delivery method other than the cheapest standard delivery offered by us.<\/p><p>The refund will be issued within <strong>14 days<\/strong> of receiving your cancellation notice, provided that:<\/p><ul><li>We have received the goods, or<\/li><li>You have provided proof that you have returned the goods.<\/li><\/ul><p>Refunds will be issued using the same payment method you used for the original transaction, unless otherwise agreed.<\/p><h2>Return of Products<\/h2><p>After cancellation, you must return the goods to us within <strong>14 days<\/strong>.<\/p><p>The consumer bears the costs of return shipping in accordance with our return policy.<\/p><p>The consumer is responsible for a proper, safe, and traceable return.<\/p><h2>Conditions and Exclusion of the Right of Withdrawal<\/h2><p>According to our return policy, the right of withdrawal only applies to products that:<\/p><ul><li>Are unused<\/li><li>Are unopened<\/li><li>Are completely sealed in their original packaging (seals undamaged)<\/li><\/ul><p><strong>For reasons of health protection and hygiene (cosmetic products), the right of withdrawal is excluded if:<\/strong><\/p><ul><li>The seal was broken<\/li><li>The product has been opened or used<\/li><\/ul><p>Furthermore, there is no right of withdrawal for products that:<\/p><ul><li>Are manufactured according to customer specifications<\/li><li>Are clearly tailored to personal needs<\/li><\/ul><h2>Contact Details<\/h2><p><strong>Scentora BV<\/strong><br \/>Commercial Register Number: 97491381<br \/>Kanaalpark 140<br \/>2321 JV Leiden<br \/>Netherlands<\/p><p><strong>Email: <a href=\"mailto:info@scentros.com\">info@scentros.com<\/a><\/strong><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Scentora BV You have the right to withdraw from this contract within fourteen (14) days without giving any reason, unless<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-33","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/scentros.com\/index.php?rest_route=\/wp\/v2\/pages\/33","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/scentros.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/scentros.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/scentros.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/scentros.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=33"}],"version-history":[{"count":10,"href":"https:\/\/scentros.com\/index.php?rest_route=\/wp\/v2\/pages\/33\/revisions"}],"predecessor-version":[{"id":53,"href":"https:\/\/scentros.com\/index.php?rest_route=\/wp\/v2\/pages\/33\/revisions\/53"}],"wp:attachment":[{"href":"https:\/\/scentros.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=33"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}